Technical Support

​If you encounter issues while using Capital Power's iRecruitment site, please check below for some common troubleshooting answers, or contact careers@capitalpower.com. Please see the "additional assistance" section at the bottom of this page for the information to include in your email.

Supported browsers:

  • Internet Explorer 11 (64-bit)  - Windows 10 (64-bit), Windows 8.1 (64-bit), Windows 7 (64-bit)
  • Internet Explorer 11 (32-bit) - Windows 10 (32-bit), Windows 8.1 (32-bit), Windows 7 (32-bit)
  • Internet Explorer 10 (64-bit) - Windows 8 Desktop Mode (64-bit) and Windows 7 (64-bit)
  • Internet Explorer 10 (32-bit) - Windows 8 Desktop Mode (32-bit and 64-bit) and Windows 7 (32-bit and 64-bit)
  • Internet Explorer 9 (32-bit) on Windows Vista and Windows 7 (32-bit and 64-bit)
  • Internet Explorer 8 (32-bit) on Windows XP, Windows Vista and Windows 7 (32-bit and 64-bit)
  • Internet Explorer 7 (32-bit) with Windows XP and Windows Vist
  • Firefox 3.0.x, 3.5.x, 3.6.x and ESR 10.x on Windows XP SP3, Windows Vista SP2 and Windows 7 (32-bit and 64-bit)
  • Firefox ESR 17.x and 24.x on Windows XP SP3, Windows Vista SP2, Windows 7 (32-bit and 64-bit) and Windows 8 Desktop mode (32-bit and 64-bit
  • Firefox ESR 31.x and 38.x on Windows 7 (32-bit and 64-bit) and Windows 8 Desktop mode (32-bit and 64-bit)
  • Safari for Mac 4.0.5 or higher – OSX 10.5.6 or higher
  • Safari for Mac 6.0.2 or higher – OSX 10.7.5 or higher
  • Safari for Mac 7.0.1 or higher – OSC 10.9.1 or higher
  • Safari for Mac 8.0.1 or higher – OSC 10.10 or higher
  • Google Chrome 35 on Windows 7 32-bit and 64-bit)

Expired Session Error

The following error indicates your session has expired. Simply close and restart your browser to log back in:

Oracle error 1403: java.sql.SQLException: ORA-01403: no data found ORA-06512: at line 1 has been detected in FND_SESSION_MANAGEMENT.CHECK_SESSION. Your session is no longer valid. </PRE> <PRE>Oracle error 1403: java.sql.SQLException: ORA-01403: no data found ORA-06512: at line 1 has been detected in FND_SESSION_MANAGEMENT.CHECK_SESSION. Your session is no longer valid.

Need Additional Assistance?

Email careers@capitalpower.com.

Provide details, including the operating system and browser you are using, the error message, date and time, and the exact steps that caused the issue. Please provide a screenshot if you are able.

Example: From my Windows 7 PC I used Internet Explorer 8 to visit your careers site on Jan 1, 2013 at 4:00 p.m. On that page I clicked Opportunities. On the next page I clicked visit our Recruitment site. That opened up a new browser. I selected City Location “Edmonton, AB, CA” and clicked the “Search” button. After about 5 minutes I got a page that just said “404: not found”. A screenshot is attached. Please help.