Access Azure Virtual Desktop (AVD)

Capital Power has replaced Launch with Azure Virtual Desktop (AVD). AVD allows employees and contractors without access to a company computer to log in to platforms on their workstation.

How to access AVD

Microsoft Edge must be used to access AVD – Chrome will not work.

  1.  Open the Windows App on your personal computer
    (AVD set up instructions)
  2. Login with:
    1. Capital Power network username & password
    2. Enter your Microsoft verification code

The first time you use AVD:

Azure Virtual Desktop (AVD) Help Centre

Below, you will find a selection of help documents and some of the most frequently asked questions. If you do not find a solution here, please contact the Service Desk if you are having any difficulties with remote access:

1-877-392-5577
[email protected]

Guides are located below

The Advanced Search feature will have to be activated by navigating to the search box and then selecting ‘Search Tool > Advanced Find’. Once opened, the appropriate search criteria may be entered

To access Capital Power applications when you are away from the office or do not have access to a company computer.

Open windows app on your desktop/laptop

All standard applications that are on your corporate desktop or laptop.

What if I don’t see an application I need?

Your second credential is the form of security verification you have specified in your Microsoft account (ie Authenticator app or hardware token/code)